Popular Question

On-line counselling is a convenient way in which a therapist or counselor provides coping mechanisms and support for everyday life situations.

Online counseling is  also known as e-therapy or e-counseling,
 This can take place through zoom session, video conferencing, online chat, messaging, or phone.

It may be scary and awkward talking to a stranger about your personal life. All therapists at Dumpito have ways of helping people feel safe and comfortable. You will know that you’ve found the right therapist when the conversation develops naturally and flows freely.

As with any new person ,gradually  you have to get to know and learn to trust the therapist.

There is no set amount of time. The simple answer is, it can take as long as you are satisfied with the outcome.

Every case is completely unique, and it depends on the individual who comes to therapy.

The goals of the person seeking therapy will determine the length of therapy.

We suggest our clients to take a minimum of 8 – 12 sessions to see progress.

It can vary based on: The nature of your concerns

  • Your therapy goals.
  • The therapy approach being used by the therapist.

The point of therapy is not to keep people in therapy indefinitely; you and your therapist will work together to evaluate your progress and determine when to stop seeking therapy and move towards closure.

Every therapist has their own approach toward counseling, and we suggest you trust your counselor since they are professionally trained. However, if for any reason you are not satisfied with your counselor, please write us an email at info@dumpito.com

We all need  a little extra support in handling life’s challenges, and one way to get it is through, is talking to a trained professional therapist.

When you take the courage to get your  worries out in the open (even the “insignificant” ones), with someone trained to help you manage them, it  leads to  your well-being.

Research shows  that it’s important to  verbalize feelings, for your well-being This  has a  significant therapeutic effect on the brain.

Therapy/counselling  has a reputation as a tool for overcoming anxiety, depression, and addiction.

It is also beneficial to establish better emotional wellness in your daily life.

Anyone above 18 years of age, irrespective of nationality, gender, sexual orientation, and nature of concern can sign up and try convenient online counselling services at Dumpito.

Over time, counseling will help you feel think, feel, and behave differently.

You will be able to deal with everyday situations, gain a better understanding of yourself and overcome thoughts or behavior that were coming in the way of you being able to function at your highest potential.

Friends and family members know you and your history, but they may not always make for good therapists.

At Dumpito, the focus is only on YOU while in a friendship, you and your friends listen to each other’s struggles and support each other.

Dumpito is a judgement free & confidential zone to express yourself and your concerns without any worry.

All  therapists at Dumpito have been trained in therapeutic conversation to provide neutral & unbiased insight into your life. Since they do not have a personal relationship with you the way a friend does, they can guide you objectively, without any bias.

This is a very common myth and not true.

The relationship between client and therapist is not of  friendship, yet you may tell your #therapist things you are unlikely to share with others. Most  people come to rely on the safe relationship they foster with their therapist.

It is the responsibility of good and ethical therapists to create conditions that do not encourage dependence.

At #dumpito during therapy we  equip the clients , to learn to function on their own, and not stay dependent.

Each session can be scheduled for 50 minutes. You may book multiple sessions at one time if you require additional time.

The counsellors we have  at #Dumpito are trained and experienced psychologists, with a Master’s degree in the Mental Health Counselling field.

Each of the therapists at Dumpito are qualified from renowned institutions across the globe.

They have completed over 2000 hours of clinical experience and have been carefully vetted and trained.

Our therapists have completed the qualification requirements that make them eligible to provide therapy, including (but not limited to) M.Sc., M.A., M.Phil. in Counselling or Clinical Psychology.

To ensure that our service is seamless and effective, #Dumpito provides internal clinical supervision to their therapists.

Additionally, some of our counsellors also have training and certification in Cognitive Behavior Therapy, Dialectical Behavioral Therapy, Art Therapy, Mindfulness and more.

You do not have to be diagnosed with a mental health condition to seek support from a therapist.

Therapists work with clients who have a relationship, family, career, and various other personal difficulties.

Therapy is a collaborative process between you and your therapist to explore and manage emotional distress, find new coping resources, and expand your self-awareness.

We have an ethical responsibility to keep information confidential and protect all communication as part of online sessions so sessions will not be audio or video recorded nor shared with anyone else.

Dumpito retains your personal information to support you through the therapy process.

Your assessment results and the therapy notes created by your therapist stay on our secure servers for assisting the therapy process.

Dumpito is  primarily geared towards people who are 18 years or older. If you are a minor, consent from the parent(s) or legal guardian will be needed before signing up for therapy. All the financial and administrative documents will be shared with the parent or guardian. The parent or guardian will be informed immediately about situations that could endanger the client.

Currently, Dumpito is offering services via Phone and Video Calls:

Phone:  Phone sessions are a great way to conveniently speak with your counsellor/therapist, no matter where you are. You will need to schedule a time with your counsellor using the WhatsApp or chat option. The counsellor will give you a call at the scheduled time.

Video Call: In a virtual face-to-face setting (using Skype, Zoom or WhatsApp Video), you can schedule video sessions with your counsellor using the online booking system. The counsellor will give you a call at the scheduled time.

If you prefer to talk via email or text, please reach out to us at info@dumpito.com and we can customize a plan for you.

Yes. Please contact us at Info@dumpito.com

Confidentiality is a respected part of Dumpito Code of Ethics. We take your privacy very seriously and safeguarding your information is of utmost importance to us. All of your data is encrypted on the servers, and all communication between our software and the servers is encrypted. If you wish for any of your information or records to be released to a third party, please let your counselor know. Any information can only be released after your written consent.

You would complete a brief initial assessment by clicking on our Get Started page. Based on your requirements and assessment, we will match you with up to three therapists who would be a good fit for you.
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PayTM and Bank Transfers

We do offer certain financial aid services based on your income, current employment status/ ability to pay. Please write to us at info@dumpito.com to find out more.

At DumpitO we will consider the following conditions and instances where a refund will be applicable and anything beyond these instances would be taken up by the management on a case-to-case basis. The following instances are:

If there was an accounting error and you were charged more than the actual amount, the overcharged amount will be refunded.

If there was any defect in services and/or if you found the service to be unsatisfactory and if the company is able to validate your feedback post investigation, the organization will instead of refunding, re-perform the services.

If the dissatisfaction is noted post the first session, you will be matched with another therapist. If the dissatisfaction continues with the new therapist, a complete, partial, or pro-rated refund will be issued on a case-to-case basis.

If the dissatisfaction is noted post the completion of more than one session, you will be matched with another therapist. In this scenario, you will only get your leftover sessions for the ongoing package. If the dissatisfaction continues with the new therapist, a partial or pro-rated refund will be issued on a case-to-case basis.

In case you wish to pause or discontinue therapy, a credit note will be issued. This credit note is transferable and can be shared with friends or family.

There is a cut-off date for the eligibility of the refund. The notification of wanting a refund must be communicated to your Mental Health Coordinator within a period of 10 days of the latest session and beyond this period DumpitO will not consider a refund.

In review of individual cases, decisions taken by The DumpitO management team will be considered final.

There are some situations in which counselors are legally and ethically obligated to take actions they believe may be necessary to protect a client or others from harm. If such a situation arises, Dumpito will make every effort to fully discuss the issue with the client before taking any action and will limit disclosure to only what is necessary to the appropriate agency. Please see our Terms and Conditions (INSERT LINK) for more information.

You may call us at 9930086838/9810084251or shoot us an email at info@dumpito.com